Last Updated: March 24, 2025
1.1. By subscribing to and using the meal delivery services offered by The Earthy Meals (“we,” “us,” “our”), you (“Subscriber,” “you,” “your”) agree to be bound by these Terms and Conditions (“Terms”).
1.2. These Terms constitute a legally binding agreement. If you do not agree, do not use our services.
1.3. We reserve the right to modify these Terms at any time. Continued use after modifications constitutes acceptance.
2.1. The Earthy Meals provides fresh, pre-prepared meals for babies and toddlers aged 6 months to 5 years within Calgary, Alberta, and surrounding areas.
2.2. Meal plans, pricing, and ingredient information are available at theearthymeals.com.
2.3. Allergy Notice: While we take precautions, we do not guarantee that meals are free from allergens such as dairy, nuts, gluten, or other common allergens.
2.4. Our meals are prepared in a commercially licensed kitchen following Alberta Health Services guidelines.
3.1. Orders must be placed by Monday at 2:00 PM for delivery the same week.
3.2. Deliveries take place on Wednesday or Thursday, as specified when placing the order.
3.3. Delivery Completion: Once meals are delivered to the provided address or designated location, delivery is considered complete. We are not responsible for lost, stolen, or damaged meals after delivery.
3.4. Missed Deliveries: If delivery fails due to incorrect address, inaccessibility, or recipient unavailability, you may still be charged in full.
3.5. Reporting Issues: Any concerns about delivered meals must be reported within 4 hours of delivery via email at info@theearthymeals.com.
4.1. Meals must be refrigerated immediately upon delivery and consumed within 24 hours, or frozen for up to 1 month.
4.2. Food Safety: You must follow reheating instructions and ensure food is heated thoroughly before serving. Always check the temperature before feeding your child.
4.3. Supervision: Always supervise children during meal times. The Earthy Meals is not responsible for choking hazards, allergic reactions, or other food-related incidents.
5.1. Prices are listed on theearthymeals.com and are subject to change without prior notice.
5.2. Payments: We accept debit and credit cards. By subscribing, you authorize us to charge your selected payment method for recurring payments as applicable.
6.1. Refund requests must be submitted within 4 hours of delivery via email to info@theearthymeals.com.
6.2. Refunds are issued at our sole discretion and only for valid concerns (e.g., damaged, spoiled, or incorrect meals).
6.3. No refunds will be issued for:
7.1. The Earthy Meals is not liable for:
7.2. Force Majeure: We are not liable for failures or delays due to natural disasters, extreme weather, strikes, supply chain disruptions, pandemics, government actions, power outages, or other unforeseen events.
7.3. By using our services, you agree to hold The Earthy Meals harmless from any claims, damages, or liabilities related to meal consumption.
8.1. We encourage resolving disputes through direct communication. If you have concerns, please contact us at info@theearthymeals.com, and we will make reasonable efforts to resolve the issue.
8.2. By using our services, you agree to attempt to resolve disputes through good-faith negotiation before pursuing any legal action.
8.3. If a resolution cannot be reached, disputes must first be submitted to mediation or arbitration in Alberta, Canada, before any legal proceedings. Each party will bear its own costs for mediation or arbitration.
8.4. To the fullest extent permitted by law, you waive your right to file or participate in any class-action lawsuit against The Earthy Meals.
9.1. We may use third-party payment processors and delivery partners. We are not responsible for their errors, delays, or service disruptions.
10.1. The Earthy Meals retains all intellectual property rights, including but not limited to branding, website content, meal plans, and other materials.
10.2. Subscribers may not use, reproduce, or distribute our intellectual property for commercial purposes without written consent.
11.1. The Earthy Meals does not provide medical or dietary advice. Our meals do not diagnose, treat, cure, or prevent any medical condition.
11.2. We do not guarantee our meals meet specific dietary needs. Always consult a pediatrician before introducing new foods.
12.1. We may send promotional emails. You can unsubscribe at any time.
12.2. Discounts, promotions, and referral programs are subject to change or cancellation.
13.1. Subscription orders can be modified or canceled before Monday at 2:00 PM.
13.2. Changes requested after the cutoff may not be accommodated, and the full charge may still apply.
14.1. We reserve the right to refuse service to any customer at our discretion, including but not limited to:
14.2. If a subscription is terminated due to misuse or policy violations, no refund will be issued.
For any questions or concerns, contact us at:
Email: info@theearthymeals.com
Website: theearthymeals.com