Got questions? We’ve got you covered. Whether you're a first-time parent exploring healthy meal options or a busy family looking for convenient, nutritious food for your little ones — our FAQ section is here to guide you.
We serve children from 6 months to 5 years old, across four stages:
Stage 1: Smooth Purees (6–8 months)
Stage 2: Textured & Blended Meals (8–12 months)
Earthy Roots: Toddler Meals (1–3 years)
Earthy Blossoms: Bigger Kids Plates (3–5 years)
Each meal is portioned, cooked, and selected based on what’s developmentally appropriate for your child.
Absolutely! During sign-up, you can share any dietary preferences or allergy concerns. We’ll tailor your child’s meal plan to ensure safe and enjoyable eating.
We take great care to avoid cross-contamination, but we cannot guarantee meals are completely free from common allergens. Always check ingredient lists and consult your pediatrician if your child has allergies.
No. All our meals are made without artificial preservatives, sweeteners, or colorings. This means they may have a shorter shelf life compared to store-bought baby foods.
Our meals are crafted for healthy, full-term babies. Please consult your pediatrician if your child has allergies, special dietary needs, or if you’re introducing solids for the first time.
We hand-deliver meals once a week in insulated bags that keep food fresh for hours. If you’re not home, we’ll leave the bag safely at your door.
Deliveries occur every Wednesday and Thursday, depending on your delivery zone. Meals are cooked fresh and delivered cold on the same day. Refrigerate them immediately or freeze for longer storage.
Store meals in the refrigerator at or below 40°F (4°C) for 24–48 hours. For longer storage, freeze and consume within 1 month.
Frozen meals can be kept for up to 1 month. Once thawed, they should not be refrozen.
Meals come with simple heating instructions. Most can be warmed in under 2 minutes in a microwave or hot water. Stir well and always check the temperature before serving.
Thaw meals overnight in the refrigerator or use a microwave-safe container for quicker thawing. Do not thaw at room temperature.
No. For safety, do not leave baby food out for more than 2 hours.
No. Discard any leftovers that have come into contact with your child’s mouth or spoon.
Stop feeding immediately and contact your pediatrician or seek medical attention if needed.
Yes. All meals are prepared in a licensed commercial kitchen in Calgary that complies with Alberta Health standards. We follow strict food safety and sanitization protocols at every step.
You can pause or cancel anytime via your account dashboard. There are no hidden fees or complicated steps.
If there’s an issue with your order (e.g., missing meals or damaged packaging), contact us within 4 hours of delivery at info@theearthymeals.com. We’ll gladly try to make it right.